Skip to content

Return Policy – AFI Inc LLC

At AFI Inc LLC, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not satisfied, we offer a straightforward and hassle-free return process. Please review our return policy below:

Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.
  • Products must be unused, unopened, and in their original packaging with all tags and labels intact.
  • Proof of purchase (order number or receipt) is required for all returns.

Non-Returnable Items

For safety and quality reasons, the following items are not eligible for return unless defective or damaged:

  • Software, digital downloads, or licensed products.
  • Custom-made or personalized items.
  • Products that have been used, installed, or altered after delivery.

How to Initiate a Return

  1. Contact our customer service team at 8003963981 to request a return authorization.
  2. Pack the item securely in its original packaging, including all accessories and documentation.
  3. Include your order number and reason for return.
  4. Ship the item to the address provided by our team.

Refunds

  • Once your return is received and inspected, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

  • If you need to exchange an item for a different size, color, or model, please contact us at contactforafiincllc@gmail.com. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contactforafiincllc@gmail.com. We will arrange for a replacement or issue a full refund, including return shipping costs.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item). We recommend using a trackable shipping method to ensure your return is received.

Thank you for choosing AFI Inc LLC. If you have any questions about our return policy, feel free to reach out to our customer service team.

AFI Inc LLC – Your Trusted Partner for Quality and Innovation.